September 20, 2023
Curt Burghardt and Denise Ferguson, Unum HR leaders and people analytics experts, explore how real-time data connectivity with leave and absence information transforms efficiency, transparency and downstream processes for employers managing leave in Workday®.
People analytics is more than just basic reporting. With the data available to Unum as Workday users, the company has begun using that data to influence decision making across the organization. For example, Unum can correlate learnings from its employee engagement surveys with employee data in Workday to identify trends that can help solve problems with retention and engagement. [03:49]
Real-time connectivity simplifies leave processes. The ability to integrate data from Unum's leave management solution with an employer's Workday system has greatly simplified the complexity of leave management processes. [06:42]
Simplicity saves time and creates a better experience. Chasing down errors in leaves and pay takes "an astronomical" amount of time, according to Burghardt. And headaches like those can come at the worst possible time for an employee who is taking leave for challenging reasons. "Making the experience as seamless as possible in those moments that matter, when an employee is at their worst" — that's a win, according to Ferguson. [08:33]
Connectivity helps solve the challenge of intermittent leave. Intermittent leave is famously complex and time-consuming for employers, especially if they are using manual processes. Correctly coding absences is tricky, with cascading effects — including compliance issues — if done incorrectly. [10:24]
Unum's connection to Workday is powered by Unum HR Connect, which also streamlines and automates enrollment, evidence of insurability, billing and portability. Learn more.
WORKDAY and the WORKDAY logo are trademarks of Workday, Inc., registered in the United States and elsewhere. All other brand and product names are trademarks or registered trademarks of their respective holders.
Vice President, People Delivery Group, Unum
In his role as Vice President of the People Delivery Group at Unum, Curt Burghardt drives how the organization leverages cutting-edge technology to transform the employee experience — among our own employees and in close partnership with key business partners and customer-facing initiatives. Curt lives in Portland, Maine with his wife and their two children. He has lived across the United States — from Hawaii to Boston and several places in between, including Chicago, San Francisco and Denver — during his previous roles with both Walgreens and United Airlines.
Assistant Vice President, People & Communications Technology, Unum
Denise Ferguson is the AVP of People & Communications Technology. She joined Unum in April of 2015 as the AVP of HR Technology. Her responsibilities include enabling strategy through the use of cutting-edge technology and delivery of the technology roadmap for human resources, diversity and inclusion, corporate social responsibility and corporate communications. Prior to her role at Unum, Denise was the Senior Director of Human Resources Information Systems for Smith & Nephew. Before moving into dedicated technology roles, Denise held various functional HR roles in recruiting and compensation, and served as a HRBP and HR Manager for RSA Security, Inc. in Bedford, Massachusetts. Denise earned a Bachelor of Science degree in Business Administration from Boston University.
Content Marketing Manager, Unum
Clare Morin is the Content Marketing Manager at Unum and a journalist who's spent the last 20 years interviewing hundreds of thought leaders on topics ranging from wellness to culture, finance, human resources and technology. Born in the UK, raised in Hong Kong and based in the U.S. since 2009, she brings a global outlook to the HR Trends studio.
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