Contact us

If your claim is for Disability Insurance benefits, check with your HR department at work to find out whether you can file over the phone. For all other benefits, you can call 1-800-635-5597 to file your claim.

Yes! You can get a claim form at unum.com/claims, or contact your HR department at work. Follow the instructions on the form to mail or fax your completed form. But for fastest results, file online if you can.

Register online through our secure website. After you’ve registered, you can file and manage all your claims there, or on your mobile device.

Two-step verification is an online data protection method that creates an additional step to help protect your account information, even if your login ID and password have been compromised.

E-consent gathers your permission to transfer information electronically so that we can provide documents to you via our secure website or by email. Without your affirmative e-consent, we can only send you documents via the U.S. Postal Service or fax, which may cause delays. Likewise, you may only send us documents in the same manner.

If you have Unum coverage through a previous employer, reach out to us via phone at 866-679-3054.

If you’re not currently covered by Unum, or if you’re unsure, contact your HR representative.

You can check your claim status and manage your claim on the web at unum.com/claims. Or you can use our mobile app.

Leave, Disability: 866-779-1054
Term Life/ADD, Whole Life: 800-445-0402
Accident, Critical Illness, Hospital: 800-635-5597
Dental, Vision: 888-400-9304