Contact us

The quickest, easiest way to manage your Unum benefits is here online. Log in to file a claim, request a leave, update your information, upload documents and more.

Accessing claims and benefits resources is easier than ever

  • Get policy details and coverage information
  • File claims online and avoid mail delays
  • Check claim status or receive text/email updates
  • Receive claims payments fast via direct deposit
  • Customer support

    8 a.m.–8 p.m. ET
    Call us at 866-679-3054

  • Can’t file online?

    Fax claims information:
    (allow 14 days for processing)

  • Mailing address

    Unum Life Insurance Company of America
    P.O. Box 100158
    Columbia, SC 29202

Commonly asked questions about Unum benefits