Special notices for customers

Unum is here to help

We’re committed to our customers during challenging times. If your area is affected by severe weather, natural disasters or other emergencies, we want to help. You’ll find location-specific information below with details on how we can provide special assistance.

Change Healthcare Cybersecurity Attack 

Unum is prepared to help you following the Change Healthcare cybersecurity attack. If you need special assistance during this time, please call our service representatives for help at 1-888-400-9304. Or click here to ask a question, check your claim status or review your coverage.

Special notices for covered employees and their families

Special notices for employers and plan administrators