Unum HR Connect® for ADP Workforce Now®

Ready to get the most out of your investment in ADP Workforce Now? Connect your ADP Workforce Now HCM system to your Unum benefits for easy, automated benefits administration. Schedule a demo to learn more.

Managing benefits with manual or out-of-sync processes can devour your HR department’s valuable time and cause frustration for you and your employees. HR Connect for ADP Workforce Now integrates Unum benefits with your HCM system of record, eliminating hassle, reducing effort and providing a smoother administration experience.

How does Unum HR Connect work?

Unum’s HR Connect is a secure, real-time connection between Unum benefits and your ADP Workforce Now system. It leverages a first-in-the-industry suite of application programming interface (API) connections to create a seamless information exchange, making benefits administration quick, easy and better for everyone.

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Employer's ADP Workforce Now

Keeps employee information, coverage elections, hire and enroll dates up to date and accurate for reporting

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Unum HR Connect

Syncs enrollment info, delivers real-time EOI and automates billing

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Unum's benefits platform

Builds easy-to-administer benefit plans


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Hands-off setup of new Unum plans

A seamless connection between Unum and ADP Workforce Now automates the creation of your benefits plans—enabling fast setup without errors or hassle.

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    We build your benefits plan, so all you have to do is finalize and confirm

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    Rates are loaded automatically

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    Automation during plan setup saves time and improves accuracy

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    Confirmation of plan setup takes only 15 minutes

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Enrollment powered by instant data exchange

Automated and secure transfer of eligibility data and enrollment elections saves considerable time during open enrollment and when onboarding new hires.

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    No more manual entry into multiple systems

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    A seamless connection automates the exchange of enrollment and eligibility data

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    Changes and updates automatically sent to Unum in real time

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    Eliminates file feeds and submits general elections automatically

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Integrated Evidence of Insurability (EOI)

Embed the EOI process directly within employees’ enrollment for higher completion rates, instant coverage decisions and a paper-free process.

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    Cuts the hassle and shortens the EOI process from weeks to minutes

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    Approximately 85% of employees receive instant coverage decisions

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    Embedded EOI leads to completion rates of more than 90%

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    A completely paperless, fully digital process

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    EOI-related claims issues are dramatically reduced

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Automated billing

Invoices from Unum automatically generate based on the latest employee data from your ADP Workforce Now system, saving HR considerable time each month.

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    Calculates, summarizes and displays your premium in an easy-to-use interface

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    Changes and updates automatically sent to Unum in real time

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    You get an accurate, completely up-to-date bill month after month

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    Export your statement and drill down to policy, product and employee detail—and pay for each separately or together

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    Pay online in just a few clicks

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Benefits portability and conversion

It’s easy to manage benefits portability and conversion for departing employees, as the needed demographic and eligibility details are pulled directly from ADP Workforce Now — saving time and simplifying the process for HR.

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    Administration is simple — you only need to provide the employee with Unum’s 800 number when employment or previous benefits eligibility ends.

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    Integration with ADP Workforce Now pulls the necessary employee coverage information. HR does not need to separately send employee information to Unum.

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    No paper forms, no file feeds to manage, and no requests from Unum for employee details

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    Should the employee choose to move forward with portability or conversion, Unum will send a prefilled application directly to the employee.

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ADP Workforce Now consulting

Unum’s ADP professional consultants assist HR teams in optimally configuring their ADP Workforce Now system. This partnership enables employers to generate even more value from their HCM system. You can include it as part of our Unum HR Connect integration for Unum benefits; to facilitate better integrations of benefits from other carriers; and/or to ensure best-practice-based configurations generally — all saving significant time and headaches for internal HR and IT resources.

Unum’s team of ADP consultants specialize in benefits and in providing configuration, integration and support services.

Services include:

  • System configuration support across all modules, including benefits, HR, payroll, recruiting, security and time and attendance
  • Open enrollment setup and support, including promotional content
  • Benefits education embedded within employees’ enrollment experience
  • Custom reporting and dashboards
  • System optimization, workflow administration and general consulting support including troubleshooting and resolving system issues

Don’t take our word for it

Hear directly from customers how Unum HR Connect changed their business for the better. 
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Download our Integrated Benefits Guide to learn more

Learn more about how Unum HR Connect API technology is helping ADP Workforce Now users save time, reduce administrative headaches and work more efficiently with their Unum benefits.

Ready to learn more about Unum HR Connect?

For more information about how Unum HR Connect works, or for questions about how Unum benefits are built for today's modern digital workplace, please contact us.