Get ready for an important security enhancement

Our new, two-step verification feature will provide you with an important extra layer of protection when you work with Unum online. Soon you’ll notice that we’ll require you to confirm your identity with a passcode when you log in to Unum — A prompt will ask you to agree to our updated electronic consent (e-consent) to continue to access our site and receive documents and sensitive information electronically.  

FAQs regarding Unum’s authentication changes

Note: After your initial login using the two-step verification process, you can elect to receive future one-time passcodes by text message instead of email. Log in and go to “Settings” to change your passcode delivery preference. The option for text messages is not available for Broker Connect.